Once the test drive was over and we were back at the dealership, the sales rep told me the car I test drove was sold that morning. I got there and test drove the 2019 I reserved. I take a $50 Uber an hour from home to the dealership. The sales rep said the car was still available and he would see me at my appointment. I called that morning to ensure the vehicle was still available and asked for financing. I called the day before to make sure the car was still available and made an appointment for the next day. I saw a 2019 Pathfinder with low miles and a trailer hitch, which was my requirement for a new vehicle. Located in Springfield, VA / 21 miles away from Rockville, MDĬertified, Back Up Camera, Bluetooth, Apple Play/Google Car Play, 16" Aluminum Wheels, Deep-Tinted Rear Glass Windows & Liftgate, Electronic Automatic. ![]() I would definitely buy a car from Koons again. Even when we went to finance and dealt with Cecil, he was friendly and easy to work with. They didn't try to mark it up or price gouge us. The car was a better price than we were expecting and a better price than what we had seen from other dealers in the area. Scott was very helpful and not pushy at all. The purchase went quicker and smoother than any other time I've bought a car. When we got to the dealership we were concerned because it was out on a test drive, but luckily it came back and we were able to purchase it. We had a difficult time finding a car that was available and he reached out to us that one had come in. I had a great experience with Koons and our salesman Scott. Located in Westminster, MD / 35 miles away from Rockville, MDĢ020 Chevrolet Trax LT in Nightfall Gray Metallic, Keyless Entry, Bluetooth, Hands-Free, Backup camera, Blind Spot Monitor, Apple CarPlay, Android Aut. Poor customer service and not worth the terrible experience. The Koons GM Corner dealership acted liked they did not care about selling a vehicle. We saw the girl going into the dealership with a different person. Well about another 20 minutes went by and she did not return. She stated she was not a sales rep and was going to go get one. We watch this girl go all over the lots for about another 20 minutes just pushing the unlock button on the remote. We showed her a picture of the Honda CR-V and she stated she would find the vehicle. Some girl came out and asked if she could help. We walked around the lots for about 20 minutes and could not locate the Honda CR-V on the listing. Arrived after about a 50 minute drive to look a the Honda CR-V. ![]() Went to look at a vehicle that was verified by e-mail to be on the lot. Located in Vienna, VA / 12 miles away from Rockville, MDĪpple Car Play, Android Auto, 16" Aluminum Wheels, Air Conditioning, Electronic Stability Control, Exterior Parking Camera Rear, Fully automatic headl.
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